Welcome at Lombok Pool House

Environmental considerations

We believe in environment-friendly living, even if personally we can only make a small contribution. We strive at reducing the consumption of natural resources as well as keeping damage to soil, water and air at its minimum. Here you can find out more about what we do and how you can help.
We collect glass and plastic bottles for recycling – just drop them at the restaurant if you have any.

Contact

  • You can come talk to us while we’re on site, contact us on +62 853 3934 1828 preferably by Whatsapp text or on the Airbnb and booking.com app. We are available until around 7pm.

WiFi

in the rooms:
Pool House Rooms
password: mandalika789

in the common eating area:
Restaurant LPH
password: lombok123

Security & Doors

  • DO NOT share the gate’s access code with anybody!
    Keep the gate closed (no need to lock it) so stray dogs and unwanted visitors don’t come inside.
    Always close the back doors (kitchen and bathroom) before you leave the room to keep the monkeys out.
  • ALWAYS lock your scooter’s front wheel ANYWHERE you park! If you don’t know how, we’ll show you.
    Don’t park your scooter in quiet/remote areas over night!

House Rules

  • Pool hours from 8am to 9pm. Pool use is at your own risk.
    No jumping, no bombing into the pool! No surfboards in the pool!
  • Parties are NOT allowed at our place. You can bring outside visitors to the common eating area but please respect other guests and try not to disturb them especially late in the evenings – no night-time visitors, no visitors inside the rooms or the pool!
  • Smoking is forbidden in the rooms. You can smoke outside on your terrace, in the common area and garden as long as other guests don’t feel disturbed.
  • Candles, camping stoves or any other kind of open fire are not allowed in the rooms or on the terraces – except the provided gas stoves in the kitchenettes: make sure they are properly turned off when you’ve finished cooking.

Services we offer

  • Coffee and tea refills are available in the common eating area.
  • Scooter rent, transport and tours to various places on Lombok: talk to us about different options, prices.
  • Laundry service: IDR 9,000 per kilo (usually returned within 2 days; extra charges for 24-hour service).

Your Room

  • We clean your room including change of towels and sheets every 3 to 4 days depending on the length of your stay. Cleaning only takes place between 9am and 2pm. No room cleaning on Sundays!
    You can throw your rubbish in the big bin on the stairs behind the gate.
  • Turn off AC and air fans when you leave your room – fans cool people not rooms!
    ACs are most efficient when kept at a consistent temperature no lower than 24 °C and switched to night mode before you go to bed.

The Bathroom

THROW YOUR TOILET PAPER AND SANITARY ITEMS IN THE BIN. DON'T FLUSH THEM DOWN THE TOILET!
South Lombok experiences severe droughts between the months of July and November affecting water supply throughout the whole year.

Be conscientious of your water use:
-don’t run the tap unnecessarily
-make sure taps and showers are closed after use

Please do not wash your laundry in the bathroom. 

The Kitchen

We are in the middle of a tropical forest, monkeys and ants are our most frequent visitors: keep your food in the fridge or packed in the provided food containers. 
Should you get invaded by ants anyway, let us know right away and we'll help clean.
  • Drinking water and kitchen basics (salt, cooking oil, dish soap), hand soap and toilet tissue in the bathrooms are provided for free – just ask if you need refills before room cleaning.
  • We only provide washable kitchen cloths and prefer you use those instead of buying throw-away sponges. We’ll collect and wash them during room cleaning or you can ask for a fresh one whenever you like.

Check-out

  • Latest check-out is at 11pm. We can store your bags if your actual departure is later than that.
  • At check-out, don’t forget to pay for all extras you ordered at our homestay (laundry, scooter rent, etc.). You can pay cash or by credit/debit card; for the latter an extra 2% surcharge will be added to your bill.
    If you check-out before 8am please settle all your bills the evening before.
  • Scooters must be returned until 11am otherwise you’ll be charged another day.
  • Make sure you leave nothing behind (we’ll make an effort but are not responsible to return left-behind items to you) and hand the keys back to us – if you leave very early in the morning leave room and scooter keys on the table inside your room and close the doors.

Tips & Advice